Services

Managed IT and IT management

Fractional IT management for SMEs that need accountability and a clear plan.

• IT roadmap, budgets, renewals, and planning
• Vendor coordination: ISP, VoIP, CCTV, software vendors
• Access control, accounts, MFA, and joiner and leaver process
• Backup policy, retention, and restore testing schedule
• Security baseline and practical standards

Linux engineering

Stable, supportable Linux for production environments.

• Hardening, patching strategy, access control
• Performance and storage tuning
• Logging, monitoring, and alerting
• Documentation and runbooks

Servers and virtualisation

Practical remediation, migrations, and stability improvements.

• Linux and Windows server support
• Proxmox or VMware fixes and clean-ups
• Storage: RAID, ZFS, snapshots, performance
• Monitoring, alerting, and log review
• Backup troubleshooting and restore verification

Networks and Wi‑Fi

Root cause diagnosis and fixes that stay fixed.

• VLAN design, routing, firewall rules
• VPN design and troubleshooting
• Wi‑Fi coverage, roaming, interference and stability
• Multi‑WAN resilience and sensible failover
• Network documentation and diagram updates

Security baseline

Security that is realistic for SMEs and supported with evidence.

• MFA rollout and privileged access review
• Patch and update strategy
• Firewall hardening and segmentation
• Backup integrity checks
• Incident notes and remediation plan

AI automation for operations

Practical automation that saves time and improves response.

• Daily or weekly IT health reports (automated summaries)
• Log and alert summarisation with action lists
• Ticket triage, templated replies, and documentation drafts
• Onboarding and access workflows

Incident response and stabilisation

When something is down, we contain, restore, and document.

• Remote-first triage
• Containment and recovery actions
• Root cause analysis where possible
• Short post-incident report and next steps

Second opinion reviews

Independent review of your current environment with clear priorities.

• Are backups real and tested?
• What are the single points of failure?
• Where are the hidden risks and costs?

Support and operations

• Remote support and on-site assistance when needed
• 24/7 monitoring and alerting options
• Patch management and security updates
• Backup and recovery planning (including restore tests)
• Asset inventory and documentation

Infrastructure

• Linux and Windows Server environments
• Virtualisation (Proxmox, ZFS, backup tooling)
• Networks and Wi-Fi (switching, segmentation, firewalls)
• VPNs (remote access and site-to-site)
• Automation to reduce repetitive work